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Privacy Policy for JobRover (WebRover Pty Ltd)

Effective Date: 17 September 2025

Last Updated: 17 September 2025

WebRover Pty Ltd (ABN: 32 607 465 538, "we," "us," or "our") operates the JobRover app (jobrover.com.au), an AI-powered job search platform for staffing and recruiting agents. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.

1. Information We Collect

We collect personal information to provide and improve our services. This includes:

  • Identity and Contact Details: Names, email addresses, and LinkedIn profile links provided during sign-up.
  • Location and Technical Data: Location data and IP addresses collected via app permissions or usage.
  • Payment Information: Payment details processed securely via third-party providers (Stripe and Pinch) for paid subscriptions.
  • Usage Data: Information about how you interact with the app, such as search queries or chat interactions, to enhance functionality.

2. How We Collect Information

  • Directly from You: Through user sign-up forms or in-app inputs.
  • Automatically: Via app permissions (e.g., location access) or analytics tools tracking usage and IP addresses.

3. How We Use Your Information

  • Provide job search results via our AI-led chat experience.
  • Send app-related communications (e.g., account updates).
  • Deliver marketing emails (with your consent, which you may withdraw).
  • Improve app performance and user experience.

4. Disclosure of Information

We do not share your personal information with third parties, except:

  • With service providers (e.g., AWS Australia for data storage, Stripe/Pinch for payments) under strict confidentiality agreements.
  • If required by law (e.g., court orders) or to comply with the Notifiable Data Breaches scheme.

5. Data Storage and Security

  • Storage: Your data is stored on secure AWS servers located in Australia.
  • Security Measures: We use encryption (AES-256 for data at rest, TLS 1.2+ for data in transit), role-based access controls, and regular security audits to protect your information.
  • Retention: We retain data only as long as necessary for the purposes outlined (e.g., inactive accounts deleted after 2 years, unless legally required).

6. Your Rights

Under the Australian Privacy Principles, you may:

  • Access: Request a copy of your personal information.
  • Correct: Request updates to inaccurate data.
  • Delete: Request deletion of your data, subject to legal obligations.
  • Complain: Raise concerns about data handling.

To exercise these rights, contact us at support@jobrover.com.au. We will respond within 30 days. If unsatisfied, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

7. Data Breaches

If a data breach occurs, we will notify affected users and the OAIC as required under the Notifiable Data Breaches scheme.

8. International Data Transfers

As data is stored in Australia, no international transfers occur. If this changes, we will update this policy and seek your consent where required.

9. Updates to This Policy

We may update this policy to reflect legal or operational changes. You will be notified via email to your registered email address. Continued use of the app constitutes acceptance of the updated policy.

10. Contact Us

WebRover Pty Ltd
Email: support@jobrover.com.au
Address: 13/60 Castlereagh Street,Sydney NSW 2000